Relevant information
If you cannot find the relevant information here, visit INN's webpages for all students.
Booking a study room
INN gives all students the option to book study rooms (grupperom in Norwegian). These rooms are meant for group work. If you want to work alone, find a different location, such as the tables in the library, elsewhere on campus, or the quiet study halls.
- Go to: https://www.inn.no/for-studenter/tp-for-studenter/
- Log in with your FEIDE account.
- Change the language to English in the top-right corner.
- Choose your campus of study.
- Select the desired room and time, and you will be ready to book the room. If you are unsure of its location, use Mazemap.
Rules for study rooms
- There are several rules when it comes to booking and using a study room:
- Students and employees may utilise the study rooms during the university's opening hours (07:00-22:00).
- Each student may rent a group study space for no more than 20 hours per two weeks.
- Do not book study rooms in a way that blocks access for other students.
- If the study room is not occupied within 15 minutes of the reservation starting, other students are welcome to utilise it.
- These study rooms are only available for group work. If you want to work alone, use the study halls and other locations around campus.
Citing sources
It is very important to correctly cite sources on your work requirements and exams.
Exams at INN
Familiarise yourself with the Exam Office's webpages with exam information. You can find various information on types of exam, how to prepare for a school exam, what is considered valid absence on an exam and more.
Finding a part-time job
Finding a part-time job in Norway can be very challenging when one does not speak English. In addition, to complete the registration in Norway, apply for a Tax Card, including applying for a Norwegian bank account and Bank ID can take months.
Failing or missing an exam
Failing an exam
In some instances, you might fail an exam. You will then have the right to retake it in the following semester, but be aware of the sign-up deadline, which varies by exam or campus. Retakes are held at various times in the semester.
Read more on exam retakes on the Exam Office's webpage.
Missing an exam
If you have a valid absence, you may retake the exam.
For more information, view the Exam Office's webpages on absence during an exam.
Signing up for a retake
You are not automatically enrolled in a retake; please sign up in Studentweb. Be aware that the deadline to sign up for an exam retake varies by exam or campus.
- After receiving the exam results, log in to Studentweb.
- Go to your "Active courses".
- Find the course and press the button called "Resit course". You only need to sign up for the exam retake.
- See the pop-up window that confirms that you are signed up.
Health, safety and emergency support
In need of a doctor's appointment, dentist appointment, want to know about fire safety on campus, what to do in an emergency situation and more? View our webpages for health, safety and emergency support.
Issues with your student account
Changed your phone number
If you change your phone number during the exchange, inform the International Office and update it under "My Profile" in Studentweb.
Forgotten password
- Go to the Self Service Portal.
- Select "Forgotten Password".
- Continue and set a password.
Forgotten your 4-digit PIN code for your access card
View the INN webpage for instructions on finding the card's 4-digit PIN.
Issues accessing the systems
Try changing your password and logging in with a different browser. If it does not work, visit your campus IT department.
Lost your residence card
If you (a non-EU/EEA citizen) have lost your residence card during your degree, or if it has become damaged or stolen, you need to apply for a new card. Apply online, pay a small fee and hand in the documents in person at a Police Station. Order your new residence card well in advance of your planned travel abroad, as it will take a few weeks to receive the card after your appointment at the Police Station.
You can find information on how to order a new residence card on UDI's webpage (external link).
Moving to the private market
If you are living in a SINN accommodation, you might want to live in the private market. The International Office does not assist with finding accommodation on the private market, so students must look for it themselves. View our webpages on accommodation for tips on where to look.
Paying the semester fee and complete the semester registration (each semester)
Hopefully, you have paid the semester fee before you started your degree, so you have access to your student account. The IT system completed your first-semester registration, but will not do so for future semesters.
You have to pay the fee and complete the registration each semester. This must be made by:
- Autumn semester: 01st of September.
- Spring semester: 15th of January.
More information on the semester fee can be found on our webpages.
How to complete the semester registration and pay the semester fee (for future semesters)
- Log in to Studentweb.
- Complete the semester registration.
- Create the semester fee invoice.
- Pay the invoice.
You will receive a system reminder shortly before the deadline if you have not completed this.
Purchase Norwegian insurance
You might want to apply for insurance from a Norwegian Insurance provider during your stay with us. View the bottom of the webpage on insurance for detailed information on this process.
Receiving and sending parcels and letters
You might be receiving parcels or letters from your family and friends, and you might want to send such abroad or within Norway. View our information page for receiving and sending parcels and letters for important things to remember.
Study permit renewal (non-EU/EEA & UK citizens)
If you did not receive a study permit for your entire degree, you will need to apply for a study permit renewal. For the financial documentation, use your Norwegian bank account. Remember to apply well before your current permit expires, preferably two to three months in advance.
View the UDI webpage for how and when to apply for study permit renewal (external link).
Tuition fee payment (if relevant)
Students who are required to pay the tuition fee will receive an invoice in the spring semester for the following academic year. The tuition fee must be paid by a certain deadline for the following academic year.
You can read more about the tuition fee requirement in our webpage.
Working in Norway
Finding a part-time job during your degree can be challenging. There is a process everyone must go through to acquire what is necessary to earn one's first wage. View our webpage on working in Norway for more information.
Contact us
In the Letter of Admission, all admitted students will receive information on whom to contact with any questions.
- For inquiries about matters related to your study programme, please contact the student advisor assigned to your degree.
- For matters related to your stay in Norway, outside of your studies, contact the International Office on your campus.
- For issues with your student account, contact the IT Department.