Martin N. Ndlela

• Ndlela, Martin N. (2025). The Power of Platforms: How Algorithms Affect Crisis Coverage. In Mutsvairo, Bruce & Orgeret, Kristin (Ed.), The Palgrave Handbook of Global Digital Journalism. Palgrave Macmillan. ISSN 9783031593796. p. 161–179. doi: 10.1007/978-3-031-59379-6_10. Full text in Research Archive
• Ndlela, Martin Nkosi & Madsbu, Jens Petter (2024). Conversational AI in Organizational Communication. In Ndlela, Martin Nkosi (Eds.), Organizational Communication in the Digital Era Examining the Impact of AI, Chatbots, and Covid-19. Palgrave Macmillan. ISSN 9783031583070. p. 79–96. doi: 10.1007/978-3-031-58307-0_4. Full text in Research Archive
• Ndlela, Martin Nkosi & Tendai, Chari (2022). Introduction: Rethinking Media Ethics During Health Pandemics. In Ndlela, Martin Nkosi & Tendai, Chari (Ed.), Global Pandemics and Media Ethics. Issues and Perspectives. Routledge. ISSN 9781032306124. p. 3–14. doi: 10.4324/9781003306603-2. Full text in Research Archive Show summary

  This topical volume illuminates ethical issues brought to the fore by the COVID-19 pandemic. Drawing on a broad range of case studies from different regions, it provides insights into the multiple and complex ways in which the pandemic has shaped media ethics. The chapters employ a wide range of innovative theoretical and methodological approaches to dissect enduring and emerging ethical questions during the pandemic, providing lucid accounts of axiological dimensions in pandemic discourses, ethics of emotional mood, ethical challenges and dilemmas in news reporting, propaganda, misinformation, disinformation and Othering. While the case studies in this book are unique, the authors have extrapolated common strands from their analysis of ethical issues applicable to any other country or region during the pandemic, contributing unique perspectives on how media ethics are circumscribed by global health pandemics. The book will appeal to researchers, academics and practitioners at all levels in the fields of media studies, journalism, communication, media sociology and public health, as well as general readers and policymakers who are keen to learn more about how global health crises illuminate critical ethical issues confronting the media.

• Ndlela, Martin Nkosi (2022). The Changing Face of Political Campaigning in Kenya. In Taras, David & Davis, Richard (Ed.), Electoral Campaigns, Media, and the New World of Digital Politics. University of Michigan Press. ISSN 9780472075188. p. 244–262. doi: 10.3998/mpub.12013603. Full text in Research Archive
• Ndlela, Martin Nkosi & Madsbu, Jens Petter (2022). Internal Communications During the Pandemic: Challenges and Implications. In Browning, Larry; Sørnes, Jan-Oddvar & Svenkerud, Peer Jacob (Ed.), Organizational communication and technology in the time of coronavirus: ethnographies from the first year of the pandemic. Palgrave Macmillan. ISSN 9783030948139. p. 231–249. doi: 10.1007/978-3-030-94814-6_13. Full text in Research Archive Show summary

  The Covid-19 pandemic crisis exerted enormous stress on organizations across the world, setting dampers on business operations, effectiveness, and viability. It negatively impacted on both the organization’s internal and external environments. The immediate implications of the lockdown measures imposed during the Covid-19 is that non-essential organizations had to shut down their premises or reduce the number of employees in any physical spaces. Changes in the way workplace functions during the pandemic put internal communication practices into the fore. Employee communication is considered the lifeblood of any organization. The crisis compelled organizations to respond to and adapt to sudden disruptions in their communication order. This chapter examines the internal communication challenges experienced by universities during the pandemic, as well as how institutions responded to these disruptions and the new dispersed communication environment. It captures the experiences of a Head of Department in the aftermath of the lockdown and how the department navigated the turbulent situation.

• Ndlela, Martin Nkosi (2021). The Coronavirus pandemic in Africa: Crisis Communication Challenges. Journal of African Media Studies. ISSN 2040-199X. 13(2), p. 133–138. doi: 10.1386/jams_00039_2. Full text in Research Archive
• Ndlela, Martin Nkosi & Mano, Winston (2020). The Changing Face of Election Campaigning in Africa. In Ndlela, Martin Nkosi & Mano, Winston (Ed.), Social Media and Elections in Africa. Vol 1 Theoretical Perspectives and Election Campaigns. Palgrave Macmillan. ISSN 9783030305529. p. 1–12. Full text in Research Archive
• Ndlela, Martin Nkosi (2020). Social Media Algorithms, Bots and Elections in Africa. In Ndlela, Martin Nkosi & Mano, Winston (Ed.), Social Media and Elections in Africa. Vol 1 Theoretical Perspectives and Election Campaigns. Palgrave Macmillan. ISSN 9783030305529. p. 13–37. Full text in Research Archive
• Ndlela, Martin Nkosi; Hole, Åse Storhaug; Slettli, Viktoriia Konovalenko; Haave, Hanne Marit; Mei, Xiang Ying & Lundesgaard, Daniela D [Show all 9 contributors for this article] (2019). Facilitation of learning in Transformative Learning Circles: Enabling entrepreneurial mindsets through co-creation of knowledge. In Higgins, David; Jones, Paul & Mcgowan, Pauric (Ed.), Creating Entrepreneurial Space: Talking Through Multi-Voices, Reflections on Emerging Debates Vol: 9, Part B. Emerald publishing limited. ISSN 9781787695788. p. 73–93. doi: 10.1108/S2040-72462019000009B005. Full text in Research Archive Show summary

  The need for developing new entrepreneurial ways of thinking and acting has been in the agenda for OECD and EU countries. In line with their agenda, the Nordic Council of Ministers has been preoccupied with the development of entrepreneurial mindsets among the adult population. Seeking to meet the urgent need for developing entrepreneurial thinking, the Nordic Network for Adult Learning, together with the Nordic Council of Ministers, have elaborated and tested a Scandinavian model for stimulating entrepreneurial mindsets through Transformative Learning Circles (TLC). Based on the study of the TCL pilot project, this chapter explores the process of facilitation of entrepreneurial learning. The literature on entrepreneurial learning and education emphasises on the importance of facilitation, however this issue is yet to be been addressed in-depth. This chapter seeks to fill in this gap and contribute to our understanding of the role that facilitators play in the entrepreneurial and transformative learning processes. Drawing on the social constructionist approach to learning, this chapter discusses how facilitators and learners (entrepreneurs) become co-creators of knowledge and learning experiences. Keywords: entrepreneurial mindset, entrepreneurial learning, facilitation, knowledge co-creation, transformative learning

• Ndlela, Martin Nkosi & Mulwo, Abraham (2017). Social media, youth and everyday life in Kenya. Journal of African Media Studies. ISSN 2040-199X. 9(2), p. 277–290. doi: 10.1386/jams.9.2.277_1. Full text in Research Archive

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• Ndlela, Martin Nkosi (2024). Organizational Communication in the Digital Era Examining the Impact of AI, Chatbots, and Covid-19. Palgrave Macmillan. ISBN 9783031583070. 395 p. Full text in Research Archive
• Ndlela, Martin Nkosi (2023). Risk and Crisis Communication During the COVID-19 Pandemic Muddled Messages. Routledge. ISBN 9781032513560. 200 p. Full text in Research Archive
• Ndlela, Martin Nkosi & Tendai, Chari (2022). Global Pandemics and Media Ethics. Issues and Perspectives. Routledge. ISBN 9781032306124. 240 p. Full text in Research Archive Show summary

  This topical volume illuminates ethical issues brought to the fore by the COVID-19 pandemic. Drawing on a broad range of case studies from different regions, it provides insights into the multiple and complex ways in which the pandemic has shaped media ethics. The chapters employ a wide range of innovative theoretical and methodological approaches to dissect enduring and emerging ethical questions during the pandemic, providing lucid accounts of axiological dimensions in pandemic discourses, ethics of emotional mood, ethical challenges and dilemmas in news reporting, propaganda, misinformation, disinformation and Othering. While the case studies in this book are unique, the authors have extrapolated common strands from their analysis of ethical issues applicable to any other country or region during the pandemic, contributing unique perspectives on how media ethics are circumscribed by global health pandemics. The book will appeal to researchers, academics and practitioners at all levels in the fields of media studies, journalism, communication, media sociology and public health, as well as general readers and policymakers who are keen to learn more about how global health crises illuminate critical ethical issues confronting the media.

• Ndlela, Martin Nkosi & Mano, Winston (2020). Social Media and Elections in Africa. Vol 1 Theoretical Perspectives and Election Campaigns. Palgrave Macmillan. ISBN 9783030305529. 237 p. Full text in Research Archive
• Ndlela, Martin Nkosi & Mano, Winston (2020). Social Media and Elections in Africa, Volume 2. Palgrave Macmillan. ISBN 9783030326814. 274 p. Full text in Research Archive
• Ndlela, Martin Nkosi (2019). Crisis Communication. A Stakeholder Approach. Palgrave Pivot. ISBN 9783319972558. 160 p. Full text in Research Archive
• Ndlela, Martin Nkosi (2019). Interessentperspektiv på krisekommunikasjon. Universitetsforlaget. ISBN 9788215028057. 170 p. Full text in Research Archive

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• Ndlela, Martin Nkosi (2024). Ongoing Digital Transformation of Organizational Communication: An Introduction. In Ndlela, Martin Nkosi (Eds.), Organizational Communication in the Digital Era Examining the Impact of AI, Chatbots, and Covid-19. Palgrave Macmillan. ISSN 9783031583070. p. 1–10. doi: 10.1007/978-3-031-58307-0_1. Full text in Research Archive Show summary

  Communication has always been a critical aspect of organizations, constituting the very foundation of all organizational action. Communication pervades all activities in organizations and influences how they function. The success of an organization is determined by how effectively its members communicate. Developments in communication technologies continually shape organizational communication. Advancements in sophisticated AI-driven digital communication technologies are altering not only organizational communication but also how communication is theorized. Contributions in this edited volume explore the implications of AI and COVID-19 on organizational communication

• Ndlela, Martin Nkosi (2022). Media and the coronavirus pandemic in Africa. Journal of African Media Studies. ISSN 2040-199X. 14(1), p. 3–6. doi: 10.1386/jams_00061_2. Full text in Research Archive
• Ndlela, Martin Nkosi & Tufte, Thomas (2017). Making sense and use of new media in Sub-Saharan Africa. Journal of African Media Studies. ISSN 2040-199X. 9(2), p. 243–246. doi: 10.1386/jams.9.2.243_2. Full text in Research Archive

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