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Erling Relling

Erling Relling

Advisor

Organizational Development Adviser, Student Organizations

Email
erling.relling@inn.no
Phone number
+47 62 43 00 49

Department of Education
NULL
Campus Elverum, Room 4N3618

Short description

Organizational Development Adviser at Section for student services, and in charge of the Organizational Consultants of the student organizations. 

The Organizational Consultants supervise and train students with voluntary positions in the student organisations at Inland Norway University of Applied Sciences, mainly the student democracy (StInn) and the student society (StudINN). 

The Organizational Consultants assists the student organizations with:

  • administrative tasks, including budgeting and acounting
  • assistance with process management
  • website and social media
  • innovation and development
  • consultancy and training

Also working with student participation in EMERGE by consulting the Emerge Student Forum (ESF). 

Academic background

Bachelor's in Management and Organizational development and a Master in Business Administration from Inland Norway University og Applied Sciences. 

Has extensive experience with volunteering work in both private and professional contexts. 

Publications

  • Mei, Xiang Ying; Relling, Erling Kristoffer Lippert & Bagaas, Ingrid (2019). Storytelling as an Approach to Voice Complaints and eWOM on Social Media/Facebook. In Loureiro, Sandra Maria Correia & Kaufmann, Hans Ruediger (Ed.), Exploring the Power of Electronic Word-of-Mouth in the Services Industry. IGI Global. ISSN 9781522585756. p. 49–68. doi: 10.4018/978-1-5225-8575-6.ch004.
  • Mei, Xiang Ying; Bagaas, Ingrid & Relling, Erling Kristoffer Lippert (2018). Customer complaint behaviour (CCB) in the retail sector: why do customers voice their complaints on Facebook? International Review of Retail Distribution & Consumer Research. ISSN 0959-3969. p. 1–16. doi: 10.1080/09593969.2018.1556179. Full text in Research Archive

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Addresses

Visiting Address

Terningen Arena - Næringsbygg 1
Hamarveien 112, N-2406 Elverum
Room 4N3618
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Postal Address

Inland Norway University of Applied Sciences
Postboks 400 Vestad
2418 Elverum
Norway