The criterias for refund vary according to whether it is your first or subsequent semester at INN University. Please see the information below for detailed information.
Enrolling in the first semester at INN University
A. Full refund
This excludes any bank and card charges. The following criteria apply for a full refund:
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INN University has been unable to provide the programme to which you have been admitted, or the programme has been postponed from the official start date upon offer of admission.
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You provide documentation showing that your application for a residence permit has been denied.
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You are forced to withdraw from the programme due to special circumstances:
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Special circumstances include serious illness or disability that prevents the student from continuing their studies, death of a close family member (parent, sibling, grandparent, spouse or child) preventing you from continuing your studies, or other extraordinary and unforeseen circumstances.
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For a refund due to special circumstances, supporting documentation must be provided.
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The deadline for applying for a refund due to special circumstances is at the end of the last semester for which tuition has been paid.
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B. Refund excluding penalty fee of NOK 5000
This excludes any bank and card charges. The following criteria apply for a partial refund:
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You withdraw from the programme of study before the semester registration deadline.
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One semester refunded, excluding a penalty fee of NOK 5000 (excluding any bank and card charges).
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You withdraw – for any reason outside special circumstances (see "Full refund") – from the programme after the autumn semester registration deadline but before the spring semester registration deadline.
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Your admission is revoked due to not registering for studies within the semester registration deadline.
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C. No refund
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Tuition will not be refunded if you are found to have provided fraudulent documents or misleading or incorrect information in your application for admission.
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Providing fraudulent documents or misleading or incorrect information in the application for admission will be reported to the police.
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Enrolling in subsequent semesters
A. Full refund
This excludes any bank and card charges. The following criteria apply for a full refund:
- INN University ceases to provide a programme that you have enrolled in and commenced before you have completed it.
- You may be offered a full refund or admission to an alternative programme of study for which you meet the admission requirements.
- You qualify for exemption from the requirement to pay tuition and provide valid documents to this fact before the semester registration deadline.
- Full refund of any prepaid semesters
- You are forced to withdraw from the programme due to special circumstances:
- Special circumstances include serious illness or disability that prevents the student from continuing their studies, death of a close family member (parent, sibling, grandparent, spouse or child) preventing the student from continuing their studies, or other extraordinary and unforeseen circumstances.
- For a refund due to special circumstances, supporting documentation must be provided.
- The deadline for applying for a refund due to special circumstances is at the end of the last semester for which tuition has been paid.
Transfer of tuition to subsequent semesters
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You have applied for a leave of absence, which has been granted.
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Any prepayments are transferred to subsequent semesters
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B. Refund excluding penalty fee of NOK 5000
This excludes any bank and card charges. The following criteria apply for a partial refund:
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You provide documentation showing that your application for residence permit renewal has been denied.
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A refund of any tuition paid for semesters that you are unable to complete due to the denied application, excluding an administrative fee of NOK 5000. If you are unable to take re-sit examinations due to the denied application, the semester is still considered complete.
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You withdraw from the programme before the semester registration date
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A full refund of any prepaid semesters, excluding a penalty fee of NOK 5000.
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You qualify for exemption from the requirement to pay tuition before the semester registration deadline and provide valid documents to prove this fact after the semester registration deadline.
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A full refund of any prepaid semesters, excluding a penalty fee of NOK 5000.
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Your admission is terminated due to your failing to satisfy academic progress requirements.
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A full refund of any prepaid semesters for which the semester registration deadline has not expired, excluding a penalty fee of NOK 5000.
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Your admission is terminated due to non-payment or partial payment of required fees, and you subsequently pay the full fee too late to start the semester.
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Full refund of any prepaid semesters, excluding a penalty fee of NOK 5000,
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You are granted reinstatement of admission; the prepaid fee will be transferred to subsequent semesters.
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You withdraw from the programme after the autumn semester registration deadline but before the spring semester registration deadline for any reason other than special circumstances, as described above.
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One semester refunded, excluding a penalty fee of NOK 5000.
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INN University terminates your admission due to not registering within the autumn semester registration deadline.
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One semester is refunded, excluding a penalty fee of NOK 5000.
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If you document the special circumstances described above, you may be eligible for a full refund.
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C. No refund
The following criteria apply:
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You withdraw from the programme after the spring semester registration date for reasons other than the abovementioned special circumstances.
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INN University terminates your admission due to not registering within the spring semester registration deadline.
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You may be eligible for a full refund if you can document special circumstances. See the section "Full refund" above.
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Your residence permit is revoked due to breaches of the residence permit conditions.
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You are found to have provided fraudulent documents or misleading or incorrect information in your application for admission.
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Providing fraudulent documents or misleading or incorrect information in the application for admission will be reported to the police.
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How to apply for a refund
To apply for a refund, please send an e-mail to admission@inn.no.
Refunds are only made to the same account from which the payment was received.