The Cash Card (“Kronekortet” in Norwegian) is a temporary bank card which grants you access to your deposit at the INN Deposit Account. It has fewer functions than a regular debit card.
Limitations and use
There are some limitations with the cash card that you must be aware of.
Checking the balance
It is not possible to check the balance online. You have to visit an ATM to do a balance check.
Fees
There are no fees for transferring your deposit to your cash card, nor to transfer money from the cash card to you Norwegian account (must be done by INN). Transfers between two Norwegian banks does not activate fees.
Lost cash card or forgotten PIN-code
It is essential that you do not lose the card or forget your PIN code.
- If you lose your card, you must inform the International Office as soon as possible. The Economy Department will then be notified to block your card. However, this is only possible during their working hours (Monday to Friday, 9 am to 3 pm).
- Your card will be deactivated if you forget the PIN code or enter it incorrectly three (three) times.
- Contact the International Office as soon as possible if this happens.
If you have lost the card or forgotten the PIN-code, you will need a new cash card, and a new “Declaration” must be signed. Depending on the availability of cash cards from the Economy Department, it may take up to 2 weeks to receive a new card. If there is money left on your lost cash card, it will be transferred to the new one.
Possible fee
The Economy Department might charge a NOK 600 fee for a lost card/forgotten PIN code.
No online banking
You do not get access to online banking with the cash card. It is a temporary card connected to the INN deposit account, not your own bank account. Thus, it is not a debit card connected to a single account. You can apply for a debit card when opening your Norwegian bank account.
No unlimited use
You can use the money that is transferred to the cash card. It does not automatically add an amount nor connect to the INN deposit account. You must request additional funds to be transfered to the cash card to fill it with money.
However, after opening a Norwegian bank account, INN does no longer transfer any of your deposit to the cash card. The remaining deposit in the INN deposit account will be transferred to your Norwegian bank account. If you want, the remaining amount on the cash card can also be transferred to your Norwegian bank account.
Purchases and payments in apps and/or online
The cash card cannot be used for app or online purchases. It can only be used in physical stores. Online payments, e.g. paying rent to SINN Housing, cannot be done with a cash card.
Reloading the cash card with additional funds
It is possible to request additional amount of your deposit to be transfered to your cash card while you wait to create a Norwegian bank account. The additional transfer will be NOK 10.000 unless you request a higher amount.
Please be aware that your cash card will not automatically be reloaded with your deposit. You need to request a transfer.
To request more funds on your cash card, you need to:
- Send an email to the International Office requesting a transfer. You can requesting a specific amount.
- The International Office forwards the request to the Economy Department.
- The Economy Department transfers the money within 2-5 working days and sends an email to you confirming that the transfer has started.
- Check your balance at an ATM to see if the transfer is complete.