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xxx8 Business Performance



Upon completion of the course, the student can: 

  • describe the factors used to measure the performance of a business, 
  • distinguish between different tools and methods used in analyzing data, 
  • discuss the properties of different methods in relation to the data available, 
  • report the results from performance analysis and 
  • describe relevant actions that should be taken in a business to improve the performance. 


Upon completion of the course, the student can: 

  • identify relevant data to perform analysis, 
  • define determinants and/or environmental variables to capture heterogeneity, 
  • conduct productivity and efficiency analyses using parametric or non-parametric methods, 
  • use indices in measuring business’ performances, 
  • perform different types of benchmarking analysis and 
  • interpret the results from business performance analysis. 

General competence 

Upon completion of the course, the student can: 

  • design and conduct a proper analysis to measure business performance relevant for the current situation, 
  • assess the results from the performance analysis to recommend suitable actions to improve performance and 
  • propose changes in business’ operations to improve performance.


The following topics are covered. 

  • Collecting, adjusting and using data 
  • Identifying the main inputs and outputs 
  • The use of determinants to describe changes and differences in business performance 
  • The use of environmental variables to describe heterogeneity between firms 
  • Efficiency analysis using both parametric and non-parametric methods 
  • Optimization methods 
  • Productivity analysis and the use of indices 
  • Benchmarking

Arbeids- og undervisningsformer

The following teaching methods are used. 

  • Lectures 
  • Problem solving 
  • Tutorial videos 
  • Case studies

Obligatoriske krav som må være godkjent før eksamen kan avlegges

  • Students must pass three out of four mandatory course requirements to be allowed to take the exam. 
  • 50% attendance in classes is required.


  • 48-hour individual home exam.

Tillatte hjelpemidler til eksamen

  • All resources.