2021/2022 xxx8 Business Performance Læringsutbytte Knowledge Upon completion of the course, the student can: describe the factors used to measure the performance of a business, distinguish between different tools and methods used in analyzing data, discuss the properties of different methods in relation to the data available, report the results from performance analysis and describe relevant actions that should be taken in a business to improve the performance. Skills Upon completion of the course, the student can: identify relevant data to perform analysis, define determinants and/or environmental variables to capture heterogeneity, conduct productivity and efficiency analyses using parametric or non-parametric methods, use indices in measuring business’ performances, perform different types of benchmarking analysis and interpret the results from business performance analysis. General competence Upon completion of the course, the student can: design and conduct a proper analysis to measure business performance relevant for the current situation, assess the results from the performance analysis to recommend suitable actions to improve performance and propose changes in business’ operations to improve performance. Innhold The following topics are covered. Collecting, adjusting and using data Identifying the main inputs and outputs The use of determinants to describe changes and differences in business performance The use of environmental variables to describe heterogeneity between firms Efficiency analysis using both parametric and non-parametric methods Optimization methods Productivity analysis and the use of indices Benchmarking Arbeids- og undervisningsformer The following teaching methods are used. Lectures Problem solving Tutorial videos Case studies Obligatoriske krav som må være godkjent før eksamen kan avlegges Students must pass three out of four mandatory course requirements to be allowed to take the exam. 50% attendance in classes is required. Eksamen 48-hour individual home exam. Tillatte hjelpemidler til eksamen All resources.